Thank you for shopping with oukairui. This Shipping Policy outlines the terms and conditions related to the shipping of your order.
We currently ship to locations worldwide.
We offer the following shipping methods:
- Standard Shipping: Delivery within 3-7 business days.
- Express Shipping: Delivery within 1-3 business days.
Please note that the estimated times are approximations and may vary due to the destination, weather conditions, and other factors beyond our control.
Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during the checkout process before placing your order.
We offer free Standard Shipping on orders exceeding a certain amount. Please check our website for the current free shipping threshold.
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been paid for, you will receive a confirmation email containing a shipping tracking number. You can use this tracking number on the carrier’s website to check the status of your shipment.
We are not liable for shipping delays caused by carriers, weather conditions, or other factors beyond our control. If your order is significantly delayed, please contact us and we will do our best to assist you.
If your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to investigate the issue and arrange for a replacement or refund.
You are responsible for providing a correct and complete shipping address. We are not liable for orders shipped to incorrect addresses provided by the customer. If you discover that you have provided an incorrect shipping address, please contact us as soon as possible. We will attempt to update the address before the order is shipped, but we cannot guarantee that this will be possible.
If you have any questions about our Shipping Policy, please feel free to contact us.
